Are you travelling on a WestJet departure or return flight between July 30 and August 4, 2026? Please review the important information regarding your reservation here (French only).

Cheaper Vacations
Viva Maya By Wyndham
Viva Maya By Wyndham
Viva Maya By Wyndham
Viva Maya By Wyndham
Viva Maya By Wyndham

Viva Maya By Wyndham Stars Stars Stars Stars

Riviera Maya, Mexico

Transfer

60 minutes

From Cancún International (CUN) airport

604 rooms in the hotel

604

Rooms*

2 swimming pools at the hotel

2

Pools*

5 restaurants at the hotel

5

Restaurants*

3 bars at the hotel

3

Bars*


Description

The all-inclusive Viva Maya by Wyndham resort is the perfect place for families, couples, or solo travelers looking for an activity-filled vacation. Its ideal location near Playa del Carmen, one of Mexico's most vibrant destinations, provides guests with easy access to a lively urban atmosphere and a multitude of attractions. This 4-star hotel is approximately 45 miles from Cancún International Airport. Stay in spacious, comfortable, colonial-style rooms with beautiful views of the pool or garden. This oceanfront resort features an amazing spa (fee applies), a fitness center, and a wide variety of daytime and nighttime activities.

Spend hours soaking up the sun and sand on the pristine beach, lined with lounge chairs beneath swaying palm trees. Need a little peace and quiet? The resort features an adults-only pool where guests can swim, sip cocktails, and enjoy the tropical surroundings, as well as a children's pool and a pool for all ages. Younger guests will have a blast at the Mini Club (ages 4-12) with activities such as circus workshops, while sports enthusiasts can enjoy a variety of land-based activities such as tennis, archery, and horseback riding nearby (fees apply). Your stay includes all meals and snacks, drinks, cocktails, and unlimited wine, served in the hotel's restaurants and bars. Before retiring to your room, be sure to join in a themed evening or catch a show at the theater.

Map


Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

251
190
36
3
7

Breakdown of ratings according to each of the criteria

Entertainment
77%

Entertainment

10 / 10
93
9 / 10
76
8 / 10
148
7 / 10
57
6 / 10
37
5 / 10
33
4 / 10
8
3 / 10
6
2 / 10
2
1 / 10
5
0 / 10
8
Overall look
80%

Overall look

10 / 10
92
9 / 10
102
8 / 10
162
7 / 10
66
6 / 10
27
5 / 10
15
4 / 10
8
3 / 10
4
2 / 10
2
1 / 10
3
0 / 10
5
Bar(s)
80%

Bar(s)

10 / 10
101
9 / 10
84
8 / 10
163
7 / 10
67
6 / 10
28
5 / 10
18
4 / 10
8
3 / 10
4
2 / 10
7
1 / 10
1
0 / 10
4
Buffet(s)
73%

Buffet(s)

10 / 10
70
9 / 10
74
8 / 10
134
7 / 10
75
6 / 10
52
5 / 10
30
4 / 10
9
3 / 10
17
2 / 10
11
1 / 10
6
0 / 10
8
Room
74%

Room

10 / 10
71
9 / 10
68
8 / 10
149
7 / 10
73
6 / 10
43
5 / 10
42
4 / 10
14
3 / 10
9
2 / 10
8
1 / 10
3
0 / 10
7
Staff
84%

Staff

10 / 10
174
9 / 10
90
8 / 10
126
7 / 10
49
6 / 10
15
5 / 10
13
4 / 10
5
3 / 10
4
2 / 10
1
1 / 10
1
0 / 10
9
Pool(s)
76%

Pool(s)

10 / 10
85
9 / 10
81
8 / 10
144
7 / 10
67
6 / 10
45
5 / 10
25
4 / 10
7
3 / 10
5
2 / 10
11
1 / 10
8
0 / 10
5
Beach
81%

Beach

10 / 10
162
9 / 10
86
8 / 10
112
7 / 10
48
6 / 10
20
5 / 10
23
4 / 10
8
3 / 10
5
2 / 10
11
1 / 10
4
0 / 10
8
Cleanliness
88%

Cleanliness

10 / 10
204
9 / 10
112
8 / 10
116
7 / 10
25
6 / 10
6
5 / 10
12
4 / 10
3
3 / 10
3
2 / 10
1
1 / 10
1
0 / 10
4
Restaurant(s)
80%

Restaurant(s)

10 / 10
120
9 / 10
97
8 / 10
124
7 / 10
51
6 / 10
33
5 / 10
27
4 / 10
4
3 / 10
6
2 / 10
3
1 / 10
3
0 / 10
9

Résumé des avis

Guests appreciate the impeccable cleanliness of the grounds and rooms, the warm welcome, and the efficiency of the staff. The beautiful, always-clean beach is highly praised, as is the quality of the cuisine at the à la carte restaurants. The grounds are also commended for their lush landscaping. However, it is sometimes mentioned that the rooms can suffer from less than ideal soundproofing, humidity, or a certain degree of wear and tear.

Résumé des avis des voyageurs généré par IA

Reviews

Anne-marie B.

Family travel, July 21, 2026
80%
Mother and son trip
Voyage mere fils

Three good overall

Tres bien en general

More... Less...
Translated from french by AI

Review details

Entertainment
9/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
8/10
Room
10/10
Staff
8/10
Pool(s)
7/10
Beach
3/10
Cleanliness
10/10
Restaurant(s)
N/A

Viktoria R.

Family travel, July 21, 2026
95%
I would like to thank all the staff at the Viva Maya Hotel in Mexico.
Je tiens à remercier tout le personnel de l'hôtel Viva Maya, au Mexique.

I would like to thank all the staff at the Viva Maya Hotel in Mexico. I had a wonderful vacation with my family. We greatly appreciated your warm welcome, your kindness, the quality of service, and the hotel's beautiful atmosphere. Thanks to you, our stay was enjoyable and filled with wonderful memories. A big thank you to the entire team. We will cherish the memories of our stay and hope to return someday.

Je tiens à remercier tout le personnel de l'hôtel Viva Maya, au Mexique. J'ai passé de très belles vacances avec ma famille.

Nous avons beaucoup apprécié votre accueil, votre gentillesse, la qualité du service et la magnifique ambiance de l'hôtel. Grâce à vous, notre séjour a été agréable et rempli de beaux souvenirs.

Un grand merci à toute l'équipe. Nous garderons un excellent souvenir de notre séjour et espérons revenir un jour.

More... Less...
Translated from french by AI

Review details

Entertainment
10/10
Overall look
9/10
Bar(s)
10/10
Buffet(s)
10/10
Room
8/10
Staff
10/10
Pool(s)
9/10
Beach
9/10
Cleanliness
9/10
Restaurant(s)
10/10

Lahcen M.

Family travel, July 20, 2026
50%
Family trip
Voyage en famille

The hotel was ordinary, the buffet repetitive, and the Mediterranean restaurant not great. The beaches were unusable due to seaweed. We booked excursions through the hotel, which were fine, except I was scammed by a member of staff on the Cozumel excursion. I gave him my credit card to pay for souvenir photos, which I ultimately didn't buy because he said my card wouldn't work. At the end of the day, I discovered that my card had been charged $235 for photos that cost $25. So, I advise you not to pay by card for excursions.

Hôtel ordinaire, buffet redondant, restaurant méditerranéen pas le top. plages impraticable à cause des algues. On a pris des excursions à l'hôtel qui étaient bien sauf que je me suis fait arnaqué par un du personnel de l'excursion de Cozumel en lui donnant ma carte de crédit pour le paiement des photos souvenir que je n'ai pas pris en fin de compte car il me disait que ma carte ne passait pas et j'ai constaté en fin de journée que ma carte a été débité de 235$ pour des photos qui coutaient 25$, donc je vous conseille de ne pas faire vos paiements par carte dans des excursions.

More... Less...
Translated from french by AI

Review details

Entertainment
3/10
Overall look
6/10
Bar(s)
4/10
Buffet(s)
5/10
Room
6/10
Staff
3/10
Pool(s)
7/10
Beach
0/10
Cleanliness
8/10
Restaurant(s)
5/10

Genevieve M.

Family travel, July 20, 2026
80%
Family vacation
Vacances familiales

Beautiful beach despite the presence of sargassum seaweed. Small but clean room. Very beautiful and well-maintained site. Very courteous staff.

Très belle plage malgré Sargasses présentes. Chambre petite mais propre. Très beau site bien entretenu. Personnel très courtois

More... Less...
Translated from french by AI

Review details

Entertainment
8/10
Overall look
9/10
Bar(s)
8/10
Buffet(s)
8/10
Room
7/10
Staff
9/10
Pool(s)
8/10
Beach
7/10
Cleanliness
8/10
Restaurant(s)
8/10

Francois L.

Family travel, July 16, 2026
75%
Superb affordable destination
Superbe destination abordable

Lovely little resort in good condition. Special attention is paid to the evening shows, which are well worth seeing. There was a lot of sargassum seaweed on the beach, but it was still pleasant. The food was good; the Mexican specialties were the best. Well located, highly recommended!

Beau petit resort en bon état. Une attention particulière portée aux spectacles du soir qui en valent la peine. Beaucoup de sargasse à la plage mais tout de même agréable. Bien mangé, les spécialités mexicaines sont les meilleurs. Bien situé, recommandé!

More... Less...
Translated from french by AI

Review details

Entertainment
8/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
8/10
Room
7/10
Staff
9/10
Pool(s)
6/10
Beach
4/10
Cleanliness
9/10
Restaurant(s)
8/10

Hotels nearby

See all packages