The Viva Heavens by Wyndham is located in the Playa Dorada area. The beach is just steps from the hotel. Its golden sand is considered the most beautiful in the region. The resort features 190 rooms, 6 restaurants, 3 bars, and a swimming pool. Take a yoga class. Enjoy a stroll along the beach. Have fun playing beach volleyball. For relaxation, treat yourself to a massage at the spa (fees apply). Finally, golf enthusiasts will be delighted by the golf course located near the resort (fees apply).
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The staff is very friendly, helpful, and welcoming. The quality and variety of the food, especially in the à la carte restaurants, are highly praised. The cleanliness of the hotel and rooms is consistently highlighted. The beach is described as beautiful and well-maintained, and the rooms are considered comfortable. However, some reviews indicate that the rooms can sometimes be perceived as small, or occasionally have issues with dampness or noise.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Gisele celine P.
Friends travel, August 31, 2026
Viva Heavens Puerto Plata
Viva Heavens Puerto Plata
Overall, I had a wonderful week. The food was very good, both at the buffet and in the restaurants. The room was nice, the bed was very comfortable, I had hot water, and the air conditioning worked perfectly (although a bit noisy, but I slept with earplugs). Being more of a "beach" person than a "pool" person, I can say that the beach was beautiful, very calm in the morning with a few waves in the afternoon. You can take long walks there. However, the chairs are arranged in several rows in the same spot under palm trees, and there are no palapas, so there isn't much privacy. The only negative point I can mention is the constant music, both on the beach and at the pool (I wore earplugs to read). I should also mention that locals come to the hotel on weekends and aren't very friendly.
En général, j'ai passé une très belle semaine. La nourriture était très bonne autant au buffet qu'aux restaurants. La chambre était bien, le lit était très confortable, j'avais de l'eau chaude et le climatiseur fonctionnait parfaitement (quoiqu'un peu bruyant mais je dormais avec des bouchons). Étant de type ''plage'' plutôt que ''piscine'', je peux affirmer que la plage était magnifique, très calme le matin et un peu de vagues en après-midi. Vous pouvez y prendre de longues marches. Par contre, les chaises sont disposées en plusieurs lignes au même endroit sous des palmiers et il n'y a pas de palapas, donc, pas trop d'intimité. Le seul côté négatif que je puisse mentionner est la musique omniprésente autant à la plage qu'à la piscine (je portais mes bouchons pour lire). Je devrais également mentionner que les locaux viennent à l'hôtel la fin de semaine et ne sont pas très agréables.
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Johanne G.
Friends travel, June 8, 2026
Alright
Très bien
The lack of parasols could mean there are many more.
Manque de parasol pourrait y en avoir bcp plus.
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Isabelle S.
Solo travel, May 31, 2026
Great find!
Belle découverte
This hotel was a pleasant surprise.
Belle surprise de cet hôtel
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Donald D.
Spouse travel, May 9, 2026
Excellent hotel for a calm and relaxing stay!
Hotel tres bien pour un séjour calme et reposant !
Not recommended for teenagers and young adults looking to party! Great for walking! Yoga, Zumba, and water aerobics classes are available. This place is very relaxing! The staff is very welcoming, and room service is efficient with a tip, according to other guests' comments... We had a great time!
Pas conseillé pour ado et jeunesse qui veulent fêter ! Super pour la marche !
More... Less...Cours de yoga , zumba et aérobie aquatique
Cet endroit apporte la détente !
Le personnel est tres accueillant et le service aux chambres est fonctionnel au pourboire , selon les commentaires d'autres vacanciers ... Nous c'était tres bien !
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Chantal M.
Friends travel, April 18, 2026
Nice little site, nothing more
Beau petit site sans plus
Beware of the "Bliss" room with its non-soundproofed adjacent door; I felt like I was living in a group. My window didn't close completely, and there was a lot of noise from the street. Even after informing the staff, no one came to fix it. I will not be returning to this place, and on top of that, we all got sick.
Attention au chambre bliss avec porte adjacente non insonorisée j'avais l'impression de vivre en groupe. Ma fenêtre ne fermait pas complètement il y'avait beaucoup de bruit venant de la rue même après avoir avisé le personnel personne n'est venu pour la réparer pour ma part je ne retournerai pas à cet endroit et en plus nous avons tous été malade.
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